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Do you have a phsyical store?

We have a small design studio in Sydney where you are able to view and try on our size 8 and 10 samples to get an in-person idea of the look and feel for the quality we are providing and to discuss any customisations or bespoke orders. We hope to stock a larger size range in the studio in the coming months.

Please book a consult to arrange your appointment.

What size should I order?

Please see our size guide here. If you are unsure or between sizes, we recommend ordering a size up, that fits your largest measurement, so the dress can be altered to fit best.

Wedding dresses look and feel so good because they are tailored specifically and meticulously to your body, so we highly recommend having our dresses tailored to fit you.

The current collection is not quite what I'm looking for, can I have my own design made?

Yes! If you don't find exactly what you're looking for, we offer a bespoke service to bring your ideas to life. We will work closely with you to create the dress of your dreams. Click here to book a bespoke consult

How much are your custom pieces?

We strive to make high quality custom pieces accessible and affordable.

  • Full-Length Gowns: Designs in plain fabrics (e.g. poly satin, mikado, crepe) are priced under $3,000, while more specialized fabrics (e.g. silk, lace, beaded, jacquard, or pleated fabrics) are typically under $4,500.
  • Mini Dresses: Pricing starts at $1,200.

Once you’ve booked your consultation and shared your reference or inspiration images, we’ll provide you with an approximate price for your piece. Please note that this is a guide, as the final design—including details like train length, buttons, or beadwork—can influence the total cost.

What is the process for a bespoke or custom order?

Once you've booked a custom appointment, we'll ask you to email any inspiration photos or ideas. This helps us understand your vision and preferences. We’ll hold the initial consultation, either by video call or in person in our Sydney studio, to discuss your ideas and requirements in detail. Following the consultation, a detailed design brief will be prepared and shared with you. Any necessary tweaks can be made to ensure the design perfectly aligns with your vision. Once the design is finalised and approved, a 50% deposit is required to begin production (100% for rush orders). Upon receiving the deposit, our team will commence production of your pieces. You will receive photos of a mock up of your piece(s) in a draft fabric to ensure the dress is being created in line with your vision. Once this mock up is approved, the final 50% deposit is due and your items will be crafted to completion using the chosen bridal fabric. Once ready, your gown will be shipped to you or you can pick up in studio. 

Click here to book your custom consult

What is the lead time for your items?

All of our items are handmade to order. We have a lead time of 6-8 weeks for ready to wear and 12 weeks for custom. Please email hello@clemthelabel.com if you need something in a shorter time frame as we can typically accommodate rush orders.

How much is shipping?

We offer free Australian domestic delivery for all orders over $300. 

For international orders, please email hello@clemthelabel.com and we can provide you an estimated shipping cost.

What is your returns policy?

We want you to be absolutely enamoured with your purchase, if for any reason you are not satisfied, we offer an exchange or credit for all ready to wear pieces, within 7 days of receiving them. Please email hello@clemthelabel.com to initiatiate your return. Please note that return shipping costs are the responsiblity of the buyer. 

For custom made styles and sizes, all sales are final.

Do you ship internationally?

Yes! Please email hello@clemthelabel.com to enquire about international shipping rates. Unfortunately, we are not able to offer refunds, exchanges or credit notes for international orders.